Belmont Brands Retail Partner Policies

Built on Partnership. Guided by Trust.

At Belmont Brands, we believe great wholesale relationships are built on clear expectations, honest communication, and mutual respect.

These policies are designed to protect the long-term success of our retail partners while preserving the integrity of the brands we create.

Every policy supports one simple mission:

Helping Independent Retailers Stay Independent.

Ordering Policies

Minimum Opening Order

Our wholesale minimum order is $150.

This allows retailers to build a meaningful assortment while keeping the investment approachable.

Order Changes

Need to make a change?

We're happy to help.

Orders may be modified at no charge before they have shipped.

Once an order has been processed for shipment, changes can no longer be made.

If you need assistance, please contact us as soon as possible.

Order Cancellations

Orders may be cancelled at no charge prior to shipment.

Once an order has shipped, it cannot be cancelled.

Our team is always happy to help if your circumstances change.

Returns

Because many of our collections are handcrafted in small batches and produced in limited quantities, we do not accept returns or exchanges.

If you experience a product quality issue, please review our Warranty Policy below or contact our team directly.

Our goal is always to provide a fair and timely solution.

Protecting Our Retail Partners

Why We Don't Offer Dropshipping

Belmont Brands has always been committed to supporting independent retailers.

One of the ways we protect our retail partners is by encouraging retailers to invest in thoughtfully curated inventory rather than competing against unlimited online distribution.

For that reason, we do not offer a dropshipping program.

We believe this approach helps preserve product value, supports healthy margins, and protects the investment our retail partners make in building their assortments.

Brand & Pricing Integrity

Minimum Advertised Pricing (MAP)

Our brands are built on craftsmanship, quality, and long-term value.

To protect both our retail partners and the integrity of our brands, Belmont Brands maintains a Minimum Advertised Pricing (MAP) Policy.

Retail partners remain free to determine the final selling price charged to customers.

Our MAP Policy applies only to advertised pricing.

By maintaining consistent advertised pricing, we help ensure:

• Healthy retail margins
• Strong brand perception
• Fair competition between retail partners
• Long-term value for our collections

A complete MAP Policy is available upon request and is provided to every authorized retail partner.

Third-Party Marketplace Policy

Belmont Brands products may not be sold through unauthorized third-party marketplaces, including Amazon, without prior written approval.

This policy protects our retail partners, preserves brand integrity, and helps ensure customers receive an authentic Belmont Brands experience.

Warranty

We proudly stand behind the quality of every product we create.

Belmont Brands provides a 90-day warranty against manufacturing defects for the original purchaser.

If a product is believed to have a manufacturing defect, please submit:

• Proof of purchase
• Two photographs showing the issue
• A completed Warranty Submission Form

Approved claims will be repaired or replaced at Belmont Brands' discretion.

Damage resulting from normal wear, misuse, accidents, alterations, or improper care is not covered.

Our goal is always to resolve legitimate warranty claims quickly and fairly.

The Belmont Partnership Promise

At Belmont Brands, we believe strong retail partnerships are built on trust, consistency, and a shared commitment to success.

Every decision we make is guided by one simple mission:

Helping Independent Retailers Stay Independent.

When you partner with Belmont Brands, you can expect us to:

We Help You Differentiate

We create thoughtfully designed, small-batch collections that help your store offer products customers can't find everywhere else.

We Prioritize Quality Over Volume

Every collection is crafted with premium materials, intentional design, and long-term value in mind. We believe quality creates loyal customers.

We Support Sell-Through

Our responsibility doesn't end when your order ships. We provide merchandising guidance, marketing assets, and thoughtful assortment recommendations to help your products succeed.

We Communicate Honestly

We believe clear, responsive communication builds lasting relationships. You'll always receive honest answers, realistic expectations, and timely support.

We Deliver Reliably

We work hard to fulfill orders quickly, maintain consistent product quality, and be a dependable partner you can count on season after season.

We Grow Together

Your success is our success. We measure our performance not only by what we sell, but by the long-term growth and success of our retail partners.

Our commitment is simple:

We don't just build hats.

We help independent retailers build stores customers remember.

Questions?

We believe great partnerships begin with open communication.

If you have questions about any of our policies, please contact our Retail Partner Support Team.

We're always happy to help.